Ethics and Protection of Interests of Clients Officer

March 15, 2023
Employment contract
Standard / Permanent
Job / Mission
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In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2022. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

In detail

Professional Ethics

  • Implement activities related to gifts and invitations, dealing with topics on conflicts of interest and outside business activities for the Canadian platform.
  • Perform due diligence on requests related outside business activities and provide metrics on a regular basis to the OBA team based in New York.
  • Collaborate regularly with the Personal Account Dealing (PAD) team, based in NYC.
  • Ensure that procedures and processes are sufficient to monitor such activities, and are in line with standards and requirements issued by BNP Paribas Group.

Protection of Interests of Clients

  • Oversee the implementation of various measures related to the Protection of Interests of Clients at the Bank, especially in terms of local legal and regulatory context.
  • Oversee the complaint handling process for Canada and make sure that all complaints are handled in the boundary of the legal and regulatory requirements.
  • Ensure that proper feedback is provided to Committees.
  • Complete related self-assessments, ensure that client complaints are managed correctly and that related information is passed on.

Transversal Duties

  • Coordinate Legislative and Regulatory requirements under the responsibility of Compliance.
  • Ensure that the list of procedures that the Bank must apply is kept up to date.
  • Assist and advice on the permanent controls in assigned domains.
  • Perform regulatory controls by collecting evidences (control results, procedures, etc.) for various requirements (CDS, Bank of Canada, etc.).
  • Advice Business Lines, functions, Middle & Back offices and Senior Management on all compliance matters under his/her responsibility.

The strengths and skills that will help you succeed

  • Five years’ experience in Compliance or operational banking sectors.
  • Bachelor’s degree (preferably in law, or administration).
  • Knowledge of banking regulations and practices with regard to international transactions.
  • Knowledge of banking products and financial instruments
  • Working knowledge of standard computer tools.
  • Excellent written and spoken communication skills in both French and English.
  • Critical thinking and judgement.
  • Analytical skills and rigor.

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

  • We will review candidates as they apply, so don’t wait to submit your application;
  • If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
  • You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
  • Given the vast majority of our clients, both internal and external, is based outside of Quebec and Canada, our positions require employees to speak another language than French – being English for most positions; other languages such as Spanish or Portuguese may be also specifically required and such will be clearly mentioned in the requirements of the position;
  • All BNP Paribas employees in Canada must be adequately vaccinated against COVID-19 on the date of hire, unless exempt for a reason protected by the Canadian Human Rights Act.

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 65 countries, with more than 190,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,200 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

  • Montreal Top Employer 2022
  • Women in Governance  – Parity certified –  Silver certification
  • CCDI Consulting Inc. (Canadian Center for Diversity and Inclusion)
  • Pride at Work Canada
  • Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
  • ROSEPH – Grouping of specialized organizations for the employment of persons with disabilities
  • IndigenousWorks

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers

** Only selected applications that meet the requirements of the role will be contacted **